Volkswagen DOTY Awards: 2019

Congratulations to our Gazley Volkswagen team for bringing home a raft of awards from the prestigious Volkswagen New Zealand Dealer of the Year awards. The team grabbed Parts Department of the year, Commercial 5 Star Service Award and Marketing Department of the year! Needless to say we are very proud of all our staff for their hard work and the deserved recognition on the national stage.

Volkswagen New Zealand has recognized and rewarded allround excellence at its third Volkswagen Dealer of the Year awards. The gala event, held at Eden Park, celebrated the winners within the Volkswagen Retail network across a range of departments including Customer Experience, Parts, Service, Finance, Passenger Sales, Commercial Sales and Marketing before presenting top awards for Provincial Dealer of the Year, Metro Dealer of the Year, the overall Volkswagen Dealer of the Year and a new award this year, the overall Volkswagen Commercial Vehicles Dealer of the Year Award.

Our dealer of the year awards is a momentous occasion where we recognise just how important our people are.

Tom Ruddenklau, General Manager of Volkswagen New Zealand

Tom Ruddenklau continued with “We are blessed with world class products from Volkswagen, however it is our dealer teams who ultimately make the difference and transform our business from being a company who delivers cars to a company who brings to life a customer relationship with the Volkswagen Brand.”

The event was attended by representatives and partners from 17 Volkswagen dealerships plus European Motor Distributors Ltd and Volkswagen New Zealand staff. The evening was also an opportunity for Volkswagen NZ to recognise all the dealerships providing the best customer experience to their customers.

Tom Ruddenklau added “as a nation in general we are not one to boast about how good we are, however it is important to celebrate success, especially among peers to recognise those that have gone above and beyond and have excelled.” The Dealer of the Year is a global program which focuses on topline results, quality and delivery of brand experience.

PROVINCIAL
Parts:Ebbett Taupo, Taupo
Passenger Service:Robertson Prestige, Palmerston North
Commercial Service:W.R Phillips, New Plymouth
Passenger Sales:W.R Phillips, New Plymouth
Commercial Sales:Robertson Prestige, Palmerston North
Marketing :Robertson Prestige, Palmerston North & Southern Automobiles, lnvercargill
Provincial Dealer of the Year:W.R Phillips, New Plymouth
METRO
Parts:Gazley Volkswagen, Wellington
Passenger Service:Ebbett Volkswagen, Hamilton
Commercial Service:Farmer Autovillage, Tauranga
Business Manager:Alex Middlemiss – Ebbett Volkswagen, Hamilton
Passenger Sales:Giltrap Volkswagen. Auckland
Commercial Sales:Tristram European, Auckland
Marketing :Gazley Volkswagen, Wellington
Metro Dealer of the YearGiltrap Volkswagen, Auckland
Commercial Dealer of the Year:Tristram European, Auckland
Volkswagen Dealer of the Year:Giltrap Volkswagen, Auckland

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